How do I report bugs?

Have you encountered a bug? Find out how to provide all the essential information for speedy resolution.

If you encounter a bug, please report it through the chat feature in the bottom right corner of your screen or by emailing [e-mail]. For faster assistance, include details about how and when the bug occurred.

What information should I share?

To help us help you as efficiently as possible, please be sure to send us all the relevant details:

• Please mention if your support request relates to a specific screen component.

• Please describe your steps, what happens when you take those steps, and what you expect to happen instead.

• If you run into an error message, please pass along the error message in full.

• Can you send us a screenshot to show us what you're seeing? Or, can you send us a short video showing us the steps you are taking? These are extremely helpful!

• For a quicker resolution, consider allowing us access to your Salesforce Org. This enables us to provide the most effective support for your issue.